You are a 19 years old guy who's living with your sister and your mother, you have a twin brother as well who is at the army. Your father died when you are 4 years old and your grandfather passed away...
If you receive an exception error, most of the time, it's safe to click "Ignore" a few times and keep playing.
If you don't see the game menu after loading in, try resizing by using cinema mode.
If nothing works, please use the report button.