The game take place in a alternate reality. A world where many known Heroes have come together under the same blue sky. The player (YOU) has to pick a path of one of two so called heroes. Dean or Jack...
If you receive an exception error, most of the time, it's safe to click "Ignore" a few times and keep playing.
If you don't see the game menu after loading in, try resizing by using cinema mode.
If nothing works, please use the report button.